You’re such a great brand ! All is perfect : style, size, design… everybody say I’m amazing when wearing your clothes. Thank you ! Thank you so much 🫶🫶🫶🫶
S
Simon Avila La atención al cliente no es buena, me contacté por WhatsApp para conocer por qué la demora de mi envío y no me contestaron
P
Paulina Serpa Echellor Off Sand Zipper Knit
L
Lucas Pitetti Excelente ropa y calidad
M
Marc Ripolles Echellor Off Sand Zipper Knit
m
melina izaguirre This was my first time purchasing from your brand, which I understood to be well-known and reliable. Unfortunately, the experience was disappointing. I bought a beige sweatshirt as a gift for my boyfriend, and it arrived with the first letter sewn incorrectly using red thread, which is clearly a manufacturing defect.
When I contacted customer service, I expected a full refund including shipping and import costs, since I paid the total price for a defective item. Instead, I was told there was no stock available for replacement and I only received a 20% discount, while I had already covered the full shipping and import fees.
Considering your reputation, I expected a more responsible solution and proper customer support. Sadly, this experience did not meet those expectations.