I am extremely disappointed with my experience with EME Studios.
I placed my order on July 3rd, and after more than 20 days, I still have not received it.
GLS attempted to deliver the package to a locker that was unavailable, and it has remained stuck in their distribution center ever since. I contacted GLS multiple times, and they informed me that only EME Studios could change the delivery point. Despite explaining this several times and providing all the necessary information, no effective solution was offered.
Instead, I was simply told to wait until the package is eventually returned to their warehouse before they could offer a new shipment or a refund.
As a customer, I find this completely unacceptable. I paid for a product that I never received, spent weeks trying to solve a problem that was outside of my control, and received no real assistance.
This has been a very frustrating, so I cannot recommend EME Studios after this experience.